Shane Miller

Director
Shane is a Director in Olvera’s Strategic Advisory practice, helping leaders navigate complexity, strengthen decision-making and deliver sustainable outcomes. He brings over three decades of experience across strategy, governance and business transformation.
Biography

About Shane

Shane is continuing to help governments, not-for-profits and commercial organisations navigate complexity, make confident decisions and deliver sustainable outcomes. Drawing on more than 30 years of working within government, consulting and customer-facing operating environments, he specialises in strategy, transformation, governance, stakeholder engagement and strengthening business investment cases.

Since joining Olvera, Shane has helped expand the firm's Government Advisory offering beyond its foundations, supporting the evolution of a broader strategic advisory practice that now bridges government, community and commercial sectors. By combining cross-sector insights with practical delivery experience, he helps organisations respond to change, strengthen performance and translate strategic priorities into achievable outcomes.

Known for his collaborative and pragmatic approach, Shane works alongside executives and leadership teams to align strategy, governance and delivery, creating lasting value through evidence-based decision-making and sustainabilty confidence.


Significant Engagements

Strategic Transformation & Organisational Performance Led major transformation, cultural change and operating model redesign programs across large and complex organisations. Delivered organisation-wide reforms focused on collaboration, service excellence, digital ways of working, automation, workforce optimisation and governance, generating measurable productivity improvements, operational efficiencies and sustainable service outcomes.

Government Investment, Policy & Business Cases Developed and secured major government investment proposals, business cases and policy initiatives with a combined value exceeding $50 million, generating significant economic, service delivery and community benefits. Specialised in translating strategic priorities into evidence-based investment decisions and implementation roadmaps.

Strategy, Growth & Service Delivery Reform Designed and implemented corporate strategies, growth initiatives and future-state service delivery models that improved customer outcomes, increased revenue, expanded organisational capability and accelerated digital transformation. Experience spans strategy development through to execution, benefits realisation and performance management.

Regulatory Reform & Public Sector Modernisation Led complex regulatory reform programs across state government environments, modernising policy, compliance and operational frameworks while integrating technology platforms, process redesign and stakeholder engagement to improve efficiency, transparency and service delivery outcomes.

Health, Community & Not-for-Profit Transformation Provided strategic advisory services to health, community and member-based organisations, supporting operating model optimisation, governance enhancement, business planning, organisational transformation, performance improvement and the delivery of future-focused service models aligned to long-term sustainability.

Governance, Boards & Executive Advisory Supported Boards, CEOs and executive leadership teams to strengthen governance, strategic planning, organisational performance and decision-making. Delivered independent facilitation, organisational reviews, transformation roadmaps, executive advisory and enterprise-wide performance frameworks.

Business Turnaround, Growth & Market Expansion Supported organisations navigating growth, disruption and change through strategic advisory, stakeholder engagement, government relations and commercial development initiatives. Worked across public, community and commercial sectors to identify new opportunities, strengthen market positioning and improve organisational resilience.


Experience

Olvera Advisors

Director Government Advisory
Apr 2025 - Present

NSW Government

Manager Strategic Projects
Dec 2016 – nov 2024

QLD Government

Revenue Office Roles
Feb 2003 – Nov 2016

Private Sector

A diverse range of roles and industries experience, spanning over 10 years, including Westpac, One.Tel, Cable London, University Co-op Bookshop, Immigration Appellate Authority, Elysium Design.


Areas of Expertise

State, Local, and Federal Governments

Retail

Telecommunications

Banking

Information Communication and Technology

Healthcare

Not-for-Profit

Specialist Skills​

Government Advisory

Public and Business Strategy

Business Operations and Service Delivery

Regulatory Reform, Design and Delivery

Stakeholder Management

People and change management

Business Investment Case Development

Organisational Design

Business Development & Market Growth

Portfolio / Program / Project Management

Financial Management

Transformation & Continuous Improvement

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Resources

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