David Jones supplier portal

On 5 November 2026, the directors of David Jones appointed McGrathNicol as voluntary administrators. On the same day, the secured lender appointed FTI Consulting as receivers. The appointments cover ACP Riley Street Midco Pty Ltd, the parent of David Jones Pty Limited, and associated companies. Stores and online continue to trade.

Contact the receivers about stock, store access, new orders and post-appointment payments. Contact the administrators about your claim for money owed before 5 November and about creditors' meetings.

Both firms will publish creditor contact details and updates on their websites. Keep a written record of every conversation.

Not without the administrators' consent or the court's permission. The appointment triggers a moratorium that stops most legal action and enforcement against the company.

Secured creditors and owners of property, including suppliers with a properly registered retention of title, have more rights. See retention of title.

Not immediately. Debts incurred before 5 November are frozen. Unless you hold security, you are an unsecured creditor.

What you receive, and when, depends on whether creditors approve a deed of company arrangement (DOCA), the company is sold, or it goes into liquidation.

Lodge a proof of debt with the administrators. Attach invoices, statements, delivery records, purchase orders and any agreement setting out your terms.

Your claim should show the amount owed as at 5 November 2026, including GST, less any credits.

Include them in your reconciliation. Where you and David Jones owe each other money, such as advertising rebates or markdown support, the amounts may be set off against each other.

Whether set-off applies depends on your agreement and the outcome of the administration. Record both sides clearly.

Possibly, but only if the company goes into liquidation. A liquidator can recover some payments made in the six months before the appointment if they gave a creditor an advantage over others.

There are defences, including where payments were part of a continuing trading relationship. If you received large catch-up payments recently, speak to an adviser.

You may be able to claim a GST adjustment for a bad debt once it is written off or overdue for 12 months. Talk to your accountant about timing.

That is your commercial decision. Supplying during the administration can protect your sales channel and your position with any buyer.

Only supply against a written order from the receivers or administrators, not from store or head office staff acting alone.

Administrators are personally liable for goods and services they order during the administration, and receivers have similar liabilities.

Before you ship, get written confirmation that the order is authorised, the price and the payment terms. Invoice post-appointment supplies separately from pre-appointment debts.

Generally no. You can set terms for new supply, such as cash on delivery or shorter payment terms, but administrators cannot pay pre-appointment debts ahead of other creditors.

Usually not on that ground alone. For contracts entered into since 1 July 2018, the ipso facto stay stops you ending or changing a contract only because the company has gone into administration.

You may still be able to end it for other reasons, such as non-payment for new supplies. Get advice before you act.

The stay stops you terminating because of the administration, but it does not force you to accept new orders on credit. Check your agreement and get advice if David Jones relies on a minimum supply obligation.

Possibly. A retention of title (ROT) clause is a security interest under the Personal Property Securities Act.

To be enforceable against the receivers or administrators, it generally must have been registered correctly on the Personal Property Securities Register (PPSR) before the appointment. If it was not, the goods may be treated as the company's property, and you would rank as an unsecured creditor.

1. Search the PPSR to confirm your registration is in place against the right David Jones entity.
2. Write to the receivers with your claim, your registration details and a copy of your terms.
3. Identify your goods in store by product code, batch or serial number.
4. Ask the receivers to stop selling your goods until your claim is assessed.

You may own the goods, but most commercial consignments are also security interests that must be registered on the PPSR. If your consignment was not registered, your goods may be at risk. Get advice urgently.

Not without the receivers' written consent. Removing stock without consent may breach the moratorium and your agreement. The receivers will assess claims and arrange collection, or offer to buy the stock.

Under most concession agreements, you own the stock until it is sold. David Jones collects the sale proceeds and pays you after deducting its commission.

Your agreement is the starting point. Check what it says about ownership, how sale proceeds are held, and whether your interest is registered on the PPSR.

In most cases, yes, while the receivers continue to trade the store. Confirm in writing with the receivers that your concession will continue, how sales from 5 November will be settled, and how often you will be paid.

Sales from 5 November onwards should be dealt with separately from earlier sales. Ask the receivers to confirm in writing that post-appointment sale proceeds, less the agreed commission, will be paid to you on your usual cycle or more often. Track these sales daily.

Not without the receivers' written consent, even if you believe you own it. Ask for an agreed process, including a joint stock count, before any stock leaves the store.

If the store is closing, ask for a timetable to collect your stock and fixtures.

If they are your employees, you remain responsible for their wages and entitlements. Confirm their access to the store, staff areas and point-of-sale systems with store management and the receivers.

List them with photos and any proof of ownership, and give the list to the receivers. Do not remove them until collection is agreed.

The receivers decide which customer policies continue. Ask how returns of your products will be handled, especially returns of goods sold before 5 November, and whether refunds will be deducted from your post-appointment sales.

It supports any retention of title or ownership claim, separates sales before the appointment from sales after it, and avoids disputes about missing stock.

Write to the receivers and ask for a joint count at each store, attended by your representative and theirs.

If a joint count is not possible quickly, do your own count and send the results to the receivers the same day, with photos.

Record the difference and send it to the receivers in writing. Missing stock is generally an unsecured claim unless your ownership interest is registered and you can trace the goods or their sale proceeds.

Sales made up to and including 4 November, and not yet paid to you, are usually a pre-appointment debt.

Unless your agreement says the proceeds are held on trust for you, or your security interest is registered and covers the proceeds, this is generally an unsecured claim. Send the administrators a full reconciliation and a copy of your agreement so they can assess whether the money should be treated differently.

Use 4 November 2026 as the last day of pre-appointment sales and 5 November as the first day of post-appointment sales. If the appointment was made part-way through trading on 5 November, ask the receivers to confirm the exact cut-off time, and split that day's sales if needed.

• Commission at the agreed rate, applied to net sales
• Card fees, promotional discounts and loyalty point costs charged back to you
• Marketing contributions, rebates and markdown support
• Shrinkage or stock-loss charges
• Any amounts David Jones owes you, such as rebates or credits, which may be set off

Send the reconciliation, your sales reports, the last remittance advice you received and your concession agreement to the administrators with your proof of debt. Send a copy to the receivers so post-appointment settlements start from an agreed position.

List each difference with the reason, such as a timing difference, a missing return or a disputed charge. Lodge your claim on your own figures and note the items in dispute. The administrators will adjudicate claims before any dividend is paid.

The administrators must hold the first meeting within eight business days of their appointment. You will receive a notice with details on how to attend.

At this meeting, creditors can decide whether to replace the administrators and whether to form a committee of inspection.

If you are a large creditor or represent a group of suppliers, consider it. The committee consults with the administrators and can request information on the conduct of the administration. Members are not paid and must act in the interests of all creditors.

At the second meeting, usually held about five to six weeks after the appointment, although the administrators can ask the court for more time.

Creditors vote on whether the company enters a DOCA, returns to the directors' control, or goes into liquidation. The administrators will send a report with their recommendation beforehand.

A resolution passes when a majority of creditors voting agree, both by number and by the value of their claims. You can vote in person, online or by proxy, but only if the administrators have accepted your proof of debt. Lodge it early.

It is too early to say. The return depends on any sale or DOCA, the amount owed to the secured lender and employee entitlements, which rank ahead of unsecured suppliers. Dividends under a DOCA are often paid over several months.